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They Call it ‘Web of Trust’ – Orwell Fumed

Panorama 3 is a current affairs and investigative television show broadcast by NDR, a regional public TV station and part of national broadcaster ARD. In autumn 2016 the program investigated the trade in German internet users’ browser data (in German). Posing as a ‘data driven consultancy firm’ (!) they approached companies looking for such data, and they were not disappointed. As a taster for what they could expect if they coughed up 10,000 euros per month, they received a free database containing the browsing data of three million Germans over one month.

Using a basic script they were able to identify many of the individuals behind the clicks – names could be extracted from logins to email accounts, social networks, ecommerce sites etc. From the web history they could see that there was a judge who was shopping for robes in the morning and S&M paraphernalia by night, a police officer using Google translate to craft an international request on a live investigation, medical queries, financial data of various degrees. Where did the data come from? The journalists worked with a security analyst and identified the source as the browser add-on Web of Trust. this ironically titled software offers its users assessments of website legitimacy as they surf, and is supposed to help protect users from being scammed. Once installed in a browser WOT was siphoning off users browsing activity and shipping it off to the data market, without the knowledge of their users of course.

The broadcast caused quite a stir in Germany and spread into the international sphere. Three days after the initial German broadcast, Firefox withdrew WOT from its add-on store and blocked further versions. And the company itself pulled it from Chrome. Later that month the Finnish Data Protection Authority (WOT is/was a Finnish company) announced that the case had been referred to the police. Ownership of the company is unclear. There was no public statement made by WOT for six weeks after which they announced that there had been a ‘major review’ of their software. No explanation was offered for what had been disclosed. At the end of December the journalist behind the program gave an extended presentation of her research (in German) at the Chaos Computer Club conference.

Despite this the WOT extension has been allowed back into the Firefox and Chrome stores in recent months. There are a large number of five star ratings which are ecstatic about the software and make no mention of the gigantic scandal, surely evidence of the ease with which ratings systems are being gamed. One wonders what Mozilla and Google’s position on these cases is – is it enough that WOT revise their privacy policy, offer an obscure ‘opt out’ and they’re good to go? WOT claim to have revised their anonymization techniques for the data (!), but who has audited this, where are there samples available to independent researchers?

Of course the list of companies exploiting user data without their consent is very long indeed. And more companies want in on it all the time! Many of them do not sell this data on the open market but keep it to themselves in order to control the nexus with the user for advertising placement, others, however, are really in the data trading game. I wonder if at some point the advertiser-data block will knife the data-traders so as to depict themselves as the good guys, it might be a smart move but would risk bringing the whole sector into question.

June 30, 2017 - Posted by | /

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